Expert website advice

Client

Hammersmith & Fulham Action on Disability (HAFAD) promotes equality for disabled people in the Hammersmith & Fulham area of London.

The challenge

The charity provides high-quality accessible services and created a website to provide accessible information to disable people. But after its launch, HAFAD's management found out that just few people were visiting it.

As a leading source of disability information in the borough, the charity needed to increase its site users. Therefore, it contacted iT4Communities to find a professional with understanding of accessibility, who could give suggestions to improve the site.

Our help

Shehzad Azram, an iT4Communities volunteer with an extensive web knowledge, reviewed the site and gave a detailed insight into navigation, structure and content issues. Based on this, Shehzad gave some suggestions on how to increase the number of users.

The result

• HAFAD's staff has a deeper understanding about how to improve the site and its user numbers

What our client said

I found out about (iT4Communities) service at an AbilityNet conference and since we had no money spare for this project, I thought it was the best option. After registering we were contacted to clarify all the details of the project, which gave us a greater understanding of exactly what we were looking for. iT4Communities volunteer Shehzad Azram contacted us just three days after the 'Project Definition' was advertised, so overall, the process was easy and I was really impressed by the speed of the response.

Mark Gallagher, HAFAD

9th June 2008